Your query will be dealt with swiftly and any agreed adjustments will be made in your following week’s wage.

Your weekly wage goes directly into the bank account given to us when you registered. Your wages will go into your bank account, weekly, every Friday. You must tell us immediately about any changes to your bank or personal details such as address, name of bank, account name or number etc.

Our policy is exceptionally strict in this area, so if you don’t tell us about your absence we will not offer you any further work. We operate a 24-hour answering service (01782 717007). Therefore we expect you to leave a message before your shift start time detailing the problem. We can then inform our client. We also encourage you to call us later in the day to let us know when you will be returning back to work.

If you are working for another company, please register with us to start the recruitment process.

If you are already working for us and wish to be considered for a permanent position, please let us know and we will work with you to look for a permanent role.

Firstly, don’t walk off the assignment! Give the position some time. Every effort will be made to match your skills to the job, plus we will give you a full brief on the position before you accept it.  If the job is still not suitable, you must call us as soon as possible – preferably at break time or your lunchtime – and discuss your areas of concern.

All drivers working on behalf of Premier Placement Services need to ensure a driver’s working-time timesheet is completed and handed into our offices every Monday morning before 8am, accompanied with the relevant tachograph charts.

Tachograph charts or digital printouts for 28 days must be kept in the possession of a driver at all times, these should include your current working week. Once you are in receipt of five weeks’ worth of tachograph charts and/or digital printouts you must call into our offices and hand over your first week’s tachograph charts. You must do this on a continuous weekly basis.  Failure to follow the directive relating to the Working Time Regulations will result in your details being passed to VOSA and no future work will be offered to you.

All of our workers’ hours have to be logged on a timesheet and authorised by the client with his/her signature in order for wages to be paid.  All time sheets must be submitted to the office before 9am on Monday morning for the previous week’s work. We can only pay you if we receive authorised time sheets. If your timesheets are late this will result in delayed payment. Some timesheets are submitted by the employee, others are submitted by the client. Employees may even be required to clock in/out on some jobs too. For each assignment you undertake we will make clear the correct procedure to follow to collate your hours worked.

A consultant will telephone you immediately when a position becomes vacant.

You must bring the following information for the interview to take place. If you don’t bring these documents we will have to cancel and re-arrange your interview.

• Form of identification – a current passport or a full birth certificate accompanied with either a P45, P60, National Insurance Card or a letter from a government agency. No other form of identification is valid
• National Insurance number (temporary numbers are not accepted)
• Full bank details
• Email address
• Student ID where applicable

Interviews take place Monday to Friday at our offices at set interview times as follows:

• Morning between the hours of 8 – 9.30am
• Lunchtime between the hours of 12 – 1.30pm
• Early evening between the hours of 4 – 5pm
• Late night between the hours of 5.30 – 7pm