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Import/Export Officer

EX02/07

Location: Wolverhampton

Job Type: Permanent

Salary / Rate: £22K - £25K per annum

Start Date: 05/07/2021

Import/Export Officer – Wolverhampton – Salary up to 25k

Working in a small team as an Import & Export Officer you will work on accurately executing day to day freight forwarding operational activities across the world, ideally have 3+ years in a similar freight forwarding 3+ year’s experience in a freight forwarding and Knowledge of Air and Sea Freight Shipping operations.  Experience in dealing with a network of sub-contractors and of providing a transport solution in line with SLA’s and within set cost-controls.

The job role:

  • Developing and using your knowledge of post Brexit customs, duty and transport regulations for both importing and exporting to EU and non-EU countries.
  • Developing relationships with external advisors including trade bodies, consultants, freight forwarders and third-party logistics providers to prevent problems and find solutions.
  • Ensuring correct payment terms have been used
  • Ensuring product declarations of conformity from suppliers are obtained and compliant with customs regulations.
  • Negotiate and organising transport movements with a vast contact base of sub-contractors.
  • Ensure solid cost control through the arrangement of transport solutions at the low rate, without compromising upon quality.
  • Recording and planning both air and sea transport routes in line with SLA agreements.
  • Timely complete and respond to all customer queries surrounding transport solutions.
  • Liaising effectively with both sender and receiver
  • Providing an excellent customer service experience
  • Processing relevant Import documentation
  • Customs clearance and entry within customs system
  • Updating and maintaining records with speed and accuracy
  • Assisting our sales team to quickly resolve shipping queries and offer excellent customer service
  • Monitor and ensure integrity of all relevant system data

The candidate:

The successful candidate will be looking for a challenge with a sector leading logistics provider. You will ideally have 3+ years in a similar freight forwarding 3+ year’s experience in a freight forwarding

  • Knowledge of Air and Sea Freight Shipping operations.
  • Experience in dealing with a network of sub-contractors
  • Experience of providing a transport solution in line with SLA’s and within set cost-controls.
  • Desirable – strong knowledge within HAWB, MAWB, Bills of Lading.
  • Strong desire to provide only the highest levels of customer service.
  • Previous experience with a known Freight Forwarders
  • Is someone who has proven experience in a similar import-export role and/or a formal qualification that includes import and export logistics as well as customs requirements.
  • Will have the ability to overcome administrative hurdles in a calm and focused manner.

Key Qualifications and Experience Required:

  • Good interpersonal skills and problem-solving abilities
  • Excellent written and verbal communication skills
  • Excellent organization and time management skills
  • Diligence, attention to detail, and reliability are essential
  • Some experience of working with IT would be great but not essential
  • Communication skills that allow you to inform, help and advice customers clearly and professionally and liaise with other professionals
  • Keen eye for data integrity, analysis ability in order to recommend and implement process improvements
  • The ability to forge strong links and build relationships

The role is for a 9 month fixed contract salary 25k pro rata

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Hours: Monday to Friday

Responsibilities

Import Export Officer

Skills

Import, Export, Officer,

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