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Customer Service Coordinator

CSC15/05

Location: Stoke-on-Trent

Job Type: temporary

Salary / Rate: £20K - £24K per annum

Start Date: asap

An exciting opportunity has arisen to join a dynamic and fast growing business. Premier Placement Services are looking for an enthusiastic and ambitious customer service coordinator to work in the Newcastle Under Lyme area. This is a permanent opportunity offering great career progression for the right person.

Role and responsibilities 

  • Dealing with a wide range of customer enquiries
  • Ensuring customer orders are dealt with accordingly and efficiently to achieve specific KPI’s
  • Providing daily, weekly, monthly reports for all customers
  • Liaising with customers and planning work load
  • Dealing with any customer complaints
  • General administrative support

Person specification

  • Excellent communication skills – face to face, over the phone and via email
  • A good level of IT literacy
  • Great organisation skills
  • The ability to work in a fast paced environment
  • The ability to work as part of a team as well as on own initiative

 

Hours of work are Monday to Friday 7.30am to 5.30pm

 

Salary is negotiable and will be discussed at interview stage

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Hours: Mon to Fri 7.30am to 5.30pm

Responsibilities

customer service coordinator

Skills

Customer, Service, Coordinator, planning,

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